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devancalhoun18
Level 3
June 17, 2019
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HUGE spike in direct/bouncing traffic

  • June 17, 2019
  • 12 replies
  • 8820 views

Hi - we are experiencing a huge increase in traffic from ~20 IPs, all with over 3000 visits in the past week. Our normal "direct" source hit counts are around 5k - this past week we soared over 130k. Every week I check a data warehouse report that shows me visits by IP and I block any weird ones in the bot rules. However, this is an extremely large number and I'm concerned about what is happening. Adobe support is telling me I need to set up VISTA rules but I'm not sure what is going on. Does anyone have experience with this issue or have suggestions on what could be happening?

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    Best answer by Andrey_Osadchuk

    Hi devanm60563341,

    Have you already enabled IAB bot filtering rules and they did not help?

    Consider the following approach if you are happy with a regular manual review of Bot traffic:  Advance Your Bot Filtering Powers | Adobe Blog

    12 replies

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    Urs_Boller
    Community Advisor
    Urs_BollerCommunity Advisor
    Community Advisor
    June 17, 2019

    I have setup a processing rule to copy "userAgent" to my desired prop. since I'm looking for "spikes" with a lot of volume I don't care about "low traffic".

    apart from that, you can use the default dimensions like "browser" or "operating system" to segment out certain traffic.

    but all this does not prevent the hits from reaching your report suite, it just helps to clean the data...

      jantzen_b
      Adobe Employee
      jantzen_bAdobe Employee
      Adobe Employee
      March 17, 2020

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