how would secondary stitching would work in CJA | Community
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Pradeep-Jaiswal
Pradeep-Jaiswal
Level 6
March 26, 2026
Question

how would secondary stitching would work in CJA

  • March 26, 2026
  • 2 replies
  • 33 views

AJO is not using native email channel to send emails. Instead it sends custom payload to salesforce and salesforce sends email.
Now salesforce has email send/open/click etc data. Salesforce sends the data back to AEP(non profile enabled), which is then connected to CJA.
Both AJO dataset and salesforce dataset has personID as identifier.
AJO dataset has campaing name, and campaingn TaskCode which is unique for each email touch point. Salesforce also has the TaskCode but not the AJO campaing name.

Now if I breakdown the JourneyName by Email metrics (open/click) etc, it shows 'NoValue' in the report.
I have tried binding of JourneyName dimension with the Dimension related to email open/click, that still shows 'NoValue'.
I have tried binding of JourneyName dimension with the TaskCode dimension, that still shows 'NoValue'.

What am I missing here ? Do we need some sort of secondary level of stitching to link TaskCode from Journey dataset to salesforce dataset ?

2 replies

John_Man
Community Advisor
John_ManCommunity Advisor
Community Advisor
April 9, 2026

Have you tried to see the report based on a certain personID and then break down to what you want?

E
EurosHo
Level 1
April 9, 2026

Have you stitched the data together in the connection settings- is it showing as stitched, & what is the person ID? Are the IDs being used for stitching all set in the same namespace, & is the ID set as an ID in the schema, & noted with the correct namespace? If you use the query editor to check the datasets, is the person ID set & present for a good number of records across both?

Pradeep-Jaiswal
Pradeep-JaiswalAuthor
Level 6
April 10, 2026

Yes person id is present for all records in AJO , Salesforce, data distiller dataset. Data distiller combines the task code with Sales/sku information 

EurosIMS
EurosIMS
Level 3
April 10, 2026

Is it stitched at the connection level in CJA?
 

 

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