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carlosv82743484
Level 2
Mar 13, 2017 5:46 PM UTC
Solved

How to compare New Visitors vs. Returning Visitors?

Hi, I'm trying to figure out the % of new vs. returning visitors that our site gets monthly. I've tried following the instructions at https://helpx.adobe.com/analytics/kb/comparing-new-visitors-to-return-visitors.html but it hasn't helped. Is there a more straightforward way of getting to this number? Appreciate any help. Thank you!

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    m_1985Accepted solution
    Level 3
    Mar 13, 2017 6:37 PM UTC

    Hi,

    I guess, if you use the below plugin then you should get the numbers as expected.

    http://webanalyticsland.com/sitecatalyst-plugins/getnewrepeat

    Let me know if this helps

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    3 replies

    m_1985Accepted solution
    Level 3
    Mar 13, 2017 6:37 PM UTC

    Hi,

    I guess, if you use the below plugin then you should get the numbers as expected.

    http://webanalyticsland.com/sitecatalyst-plugins/getnewrepeat

    Let me know if this helps

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      carlosv82743484Author
      Level 2
      Mar 13, 2017 9:05 PM UTC

      Hi! Thanks the reply! Would you care to explain where exactly I should I add this plugin? Is there somewhere I can go to add that code in? Thanks again:)

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      m_1985
      Level 3
      Mar 14, 2017 12:40 PM UTC

      You can add this plugin code and variable set in s_code.js file. And, if you are using DTM then you can add it under Library Management/Customize page code section.

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