How is the metrics of "Download Link Instances" calculated? | Community
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HuiDeShao
Level 4
November 9, 2023
Solved

How is the metrics of "Download Link Instances" calculated?

  • November 9, 2023
  • 1 reply
  • 2082 views

Hi All,

Recently, one end user is asking how the metrics of "Download Link Instances" is tracked and calculated. I am trying to find the information from official document, but no luck.

Does anyone know the answer, please? 

Thanks.

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Best answer by SrikrishnaChaitanya

Hi Huideshao

 

When the site is implemented the Download Link Evar will be enabled from Launch and configured to trigger when there is a download link click. And as Instances are generally calculated by the times the Evar is visible on the Server Calls . So the The number of times visitors click on download links on the site. The Downland Link Instances will be incremented.

 

Hope this Helps.

1 reply

S
SrikrishnaChaitanyaAccepted solution
Level 2
November 9, 2023

Hi Huideshao

 

When the site is implemented the Download Link Evar will be enabled from Launch and configured to trigger when there is a download link click. And as Instances are generally calculated by the times the Evar is visible on the Server Calls . So the The number of times visitors click on download links on the site. The Downland Link Instances will be incremented.

 

Hope this Helps.

H
HuiDeShaoAuthor
Level 4
November 9, 2023

Hi @srikrishnachaitanya 

Thanks for your replying. Adobe Analytics is more complex than I thought. >.< 

I can understand it now. However, it means I didn't understand another my custom metrics (CTA Click(e15)) before. >.<

It looks like Download Link Instances and CTA Click(e15) are not having the same "where" condition. BTW, in my case, the "where" condition is the asset filename(v11). It looks like Download Link Instances is searching evar11, and my custom metrics - CTA Click is searching asset filename based on post_evar11 (because evar11 is empty for the records).

Any ideas, please?

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
November 9, 2023

It should also be noted as an addition to the above, the types of links which are automatically tracked as "Downloads" is configured by the person setting up the Analytics extension...

 

 

 

Track download links should be enabled by default, as well as there are some pre-defined file extensions for Adobe to detect... this may not list everything you want or need, so you would have to add additional file extensions here for Adobe to track them as downloads.

 

 

As for anything custom e15, v11, etc... that is all custom code that has been made by your implementation team... Without seeing the code we can't tell you what is triggering it, how its being populated, or if its tracking what you need in the correct context....

 

 

Personally, if I want to add additional code to things like downloads and exit links, I write code that appends values to the exiting calls (so no additional server calls or costs). I can share my code if you would like....

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