How do you disable / reconfigure Video Reporting in a report suite? | Community
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gflare
Level 4
October 16, 2015
Solved

How do you disable / reconfigure Video Reporting in a report suite?

  • October 16, 2015
  • 2 replies
  • 919 views

While in the Report Suite Administration, I was curiously looking through Video Reporting Configurations.

Report Suite Admin
Edit Settings > Video Management > Video Reporting

I clicked on Video Core chose Solution Variables, in which case the process completes and I have no ability to change the configuration or turn off the Video Reporting for that Report Suite.

Does this mean that only client care can set it back to disabled or swap between Solution Variable config and Custom eVar config?

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Best answer by Alexis_Cazes_

Hi,

 

I do not think you can disable it but can switch between the 2 by simply clicking on save button on page Video reporting.

Once you clicked a screen will be displayed where you can choose between Use custom variables or use solution variables

 

Best regards.

 

Alexis Cazes

2 replies

Alexis_Cazes_
Alexis_Cazes_Accepted solution
Level 10
October 16, 2015

Hi,

 

I do not think you can disable it but can switch between the 2 by simply clicking on save button on page Video reporting.

Once you clicked a screen will be displayed where you can choose between Use custom variables or use solution variables

 

Best regards.

 

Alexis Cazes

G
gflareAuthor
Level 4
October 16, 2015

Thanks Alexis, it does appear that it cannot be diabled by admins (perhaps client care could though).  However, that is strange how you can still hit save to get to the switching of 'Solution and Custom" whenever it's needed - at least now I can correct my config!  Thanks again for the reply!

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