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alexjbaker11
Level 2
June 14, 2021
Solved

Give Users Access to Workspace Labs

  • June 14, 2021
  • 2 replies
  • 1412 views

Hi All,

 

I am having issues giving a user access to Labs in Workspace - I have added the permission for Labs Access in Analytics Tools in the Admin Console - is there anything else I need to do? My users still cannot access the Labs and are getting the message "Contact your administrator".

 

Thanks,

 

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Best answer by isinha

As far as I'm aware, the only permission needed to access Labs is "Labs Access" within Analytics tools in the Admin Console. If that's given and the user are still seeing access even after a couple of hours, I'd recommend that you reach out to Adobe Client Care for further guidance.

2 replies

I
Adobe Employee
isinhaAdobe EmployeeAccepted solution
Adobe Employee
June 14, 2021

As far as I'm aware, the only permission needed to access Labs is "Labs Access" within Analytics tools in the Admin Console. If that's given and the user are still seeing access even after a couple of hours, I'd recommend that you reach out to Adobe Client Care for further guidance.

E
erichami
Level 2
October 1, 2022

You should try giving your user access to Labs in "Products" and also in "Developer".  Good luck

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