Solved

Getting different mid values across domains

Forum|Forum|7 years ago
May 4, 2018
3 replies
1808 views

We have marketing cloud visitor id (mid) setup on all our domains.

But, what we are seeing is that a different mid gets setup for every domain.

What we are noticing is that :
1. Org Id is the same in each case
2. mid is different in each.

Any ideas on what we might be missing out on here!!

Thanks,
Deepak

Analytics

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Best answer by PratheepArunRaj

Dear Deepak,

Your first domain supports cookie : www.stubhub.com

You second domain didn't : www.stubhub.co.uk

For your first domain, Cookie Domain Period is not needed since the Domain Period by default is 2. But for your second domain, it is 3 and you have to set this inside Marketing Cloud ID Service. Please do so and test it.

Link for knowledge : s.cookieDomainPeriods

Thank You

Arun

PratheepArunRaj

Community Advisor and Adobe Champion

Dear Deepak,

Make sure that your domains support Cookies. If yes, it should never be the case.

Can you share your public domains to verify?

Thank You

Arun

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics

D

deepakr39599706Author

Hey Arun,

Try these

www.stubhub.com
www.stubhub.co.uk

PratheepArunRaj

Accepted solution

Community Advisor and Adobe Champion

Dear Deepak,

Your first domain supports cookie : www.stubhub.com

You second domain didn't : www.stubhub.co.uk

For your first domain, Cookie Domain Period is not needed since the Domain Period by default is 2. But for your second domain, it is 3 and you have to set this inside Marketing Cloud ID Service. Please do so and test it.

Link for knowledge : s.cookieDomainPeriods

Thank You

Arun

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics

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