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May 4, 2018
Solved

Getting different mid values across domains

  • May 4, 2018
  • 3 replies
  • 1826 views

We have marketing cloud visitor id  (mid)  setup on all our domains.

But, what we are seeing is that a different mid gets setup for every domain.

What we are noticing is that :
1.   Org Id is the same in each case
2.   mid is different in each.

Any ideas on what we might be missing out on here!!

Thanks,
Deepak 

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Best answer by PratheepArunRaj

Dear Deepak,

Your first domain supports cookie : www.stubhub.com

You second domain didn't : www.stubhub.co.uk

For your first domain, Cookie Domain Period is not needed since the Domain Period by default is 2. But for your second domain, it is 3 and you have to set this inside Marketing Cloud ID Service. Please do so and test it.

Link for knowledge : s.cookieDomainPeriods

Thank You

Arun

3 replies

PratheepArunRaj
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
May 9, 2018

Dear Deepak,

Make sure that your domains support Cookies. If yes, it should never be the case.

Can you share your public domains to verify?

Thank You

Arun

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
May 9, 2018
PratheepArunRaj
Adobe Champion and Community Advisor
PratheepArunRajAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
May 9, 2018

Dear Deepak,

Your first domain supports cookie : www.stubhub.com

You second domain didn't : www.stubhub.co.uk

For your first domain, Cookie Domain Period is not needed since the Domain Period by default is 2. But for your second domain, it is 3 and you have to set this inside Marketing Cloud ID Service. Please do so and test it.

Link for knowledge : s.cookieDomainPeriods

Thank You

Arun

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics