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sangeetas405914
sangeetas405914
Jul 27, 2016 5:54 AM UTC
Solved

Getting an error on creating participation metric

Hi Team,

I have tried to calculate participation metric but I am getting an error 

ERROR
 No data returned. Please submit this error id to Adobe Client Care for further diagnosis: d5562f11-d172-4c4b-8454-693e565712aa

 

 

Please have a look and let me know how can I rectify this.

 

Regards,
Sangeeta

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jantzen_b
jantzen_bAccepted solution
Adobe Employee
Dec 18, 2020 9:15 PM UTC

You'll need to open a ticket with Client Care. You can email clientcare@adobe.com or check out the support portal - https://experienceleague.adobe.com/?support-solution=General#support

 

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3 replies

TanmayMathur
Adobe Employee
TanmayMathurAdobe Employee
Adobe Employee
Jul 27, 2016 12:51 PM UTC

Hi Sangeeta,

Welcome to the Adobe Analytics Community!

This error sometimes appears when the data has not been completely processed by the Analytics servers yet. Are you working on a recent data set? If yes, you can try doing that again after giving some time. 

Let me know if the error continues to appear. Thanks!

Tanmay

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sangeetas405914
sangeetas405914Author
Jul 27, 2016 10:42 PM UTC

Hi Tanmay,

I am still getting a same error.

I am trying the new feature in metric (find attached screen shot) 

Thanks,

Sangeeta

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jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
Dec 18, 2020 9:15 PM UTC

You'll need to open a ticket with Client Care. You can email clientcare@adobe.com or check out the support portal - https://experienceleague.adobe.com/?support-solution=General#support

 

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