getNewRepeat plugin implemented in web SDK implementation showing lot of unspecified values | Community
Skip to main content
F
firefighteradi
Level 2
June 13, 2024
Question

getNewRepeat plugin implemented in web SDK implementation showing lot of unspecified values

  • June 13, 2024
  • 2 replies
  • 857 views

I have implemented getNewRepeat plugin, however, it is showing a lot of 'unspecified' values. When I check in the debugger I do see visits as 'New' or 'Repeat' what can be the reason for 'unspecified' values? I tried to debug also but do not see any pattern with particular pages for the same pages I see New and Repeat values.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

rohit_neema
rohit_neema
Level 2
June 13, 2024

Hello @firefighteradi 

 

If you use the Plugin getNewRepeat you should definitely get either New or Returning Visits in your line item.

If you see unspecified, there might be 2 cases:

1. Few of your pages didn't have the plugin or variable to capture the Dimension.

2. Or issue with the implementation.

 

You can have a look at https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/getnewrepeat

for implementation process.

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
June 14, 2024

Could there be a timing issue? As in, could the first page of your site have sent the tracking call before the cookie code finished determining if the user was new or repeat? Therefore nothing was sent on the first calls?

Terms & ConditionsAccessibility statement

Loading footer...