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Level 2
September 5, 2023
Respondido

Flowchart shows next when there is no link between the page

  • September 5, 2023
  • 5 respostas
  • 1159 Visualizações

Hi,

 

I am creating a flowchart to show how users navigate between the pages. Let's say the result showing flow from page A to next pages B1, B2, B3.

 

It's confusing me that the page A has no links to the page B1. 

 

Is it possible that this happends because users enter directly the url of B1 while still on page A?

 

 

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Melhor resposta por Jennifer_Dungan

Keep in mind that Adobe doesn't use the referrer or any specific page to page tracking when looking at flows, its a very simple hits based on timestamp.

 

So this can include:

 

  1. Page 1
  2. Navigate to Page 2
  3. Open Page 3 from Bookmark

 

OR

 

  1. Page 1
  2. (Open in new Tab) Page 2
  3. (Tab 1) Page 3
  4. (Tab 2) Page 4
  5. (Tab 2) Page 5
  6. (Tab 1) Page 6

 

OR

 

  1. Page 1
  2. Page 2
  3. Page 3
  4. Page 4
  5. (Use history to jump immediately back to Page 1, skipping Pages 2-4) Page 1

 

So even if there are no direct links from Page A to B on your site, users can still get there through other means.

5 Respostas

Jennifer_Dungan
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
September 5, 2023

Keep in mind that Adobe doesn't use the referrer or any specific page to page tracking when looking at flows, its a very simple hits based on timestamp.

 

So this can include:

 

  1. Page 1
  2. Navigate to Page 2
  3. Open Page 3 from Bookmark

 

OR

 

  1. Page 1
  2. (Open in new Tab) Page 2
  3. (Tab 1) Page 3
  4. (Tab 2) Page 4
  5. (Tab 2) Page 5
  6. (Tab 1) Page 6

 

OR

 

  1. Page 1
  2. Page 2
  3. Page 3
  4. Page 4
  5. (Use history to jump immediately back to Page 1, skipping Pages 2-4) Page 1

 

So even if there are no direct links from Page A to B on your site, users can still get there through other means.

nphvAutor
Level 2
September 6, 2023

Thanks! This explains alot!

Jennifer_Dungan
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
September 6, 2023

You're welcome