Faster SAINT data propagation | Adobe Higher Education
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lalaja
Level 2
July 29, 2011
Declined

Faster SAINT data propagation

  • July 29, 2011
  • 3 Antworten
  • 1942 Ansichten

Our team is convinced that SAINT uploads used to propagate to SiteCatalyst within 30 minutes or so.  Now it's taking 24-48 hours.  This is TOO long.  Please do something to speed up the SAINT data propagation.  Once it propagates to SC then it's another 24 hours for Discover.

3 Antworten

John_A_Hart
Level 2
November 11, 2011

I agree.  Something has changed.  This needs to be fixed.  There was no notification to the processing change

Level 8
July 31, 2013

YES.  Sometimes it has taken upwards of a WEEK for classifications to be processed. 

benjamingaines2
Adobe Employee
Adobe Employee
July 31, 2013

We've actually done a lot of work on SAINT propagation times, and reports that I've heard from customers is that it has improved. @_josh, if you're seeing week-long propagation times, I'd contact ClientCare or your Account Manager to follow up with our Engineering team.