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April 30, 2025
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Fail to load in edge

  • April 30, 2025
  • 2 replies
  • 437 views

Hi,

I am getting this messages when connecting with the VPN while my collegues can access without problem. 

This is happeing in Edge, I have erased cookies and everthing but it is still not working.

 

When I try with a new computer, the problem doesn't exist in the beginning, but in a few days it starts again.

 

 

Can you help me, please?

Thank you!!

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Best answer by Jennifer_Dungan

Is it possible you are connecting through a different VPN gateway? If you can access outside of VPN, then it sounds like an issue inside your own work network?

2 replies

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
April 30, 2025

Is it possible you are connecting through a different VPN gateway? If you can access outside of VPN, then it sounds like an issue inside your own work network?

Sukrity_Wadhwa
Community Manager
Community Manager
May 6, 2025

Hi @lauragoico,

Were you able to resolve this query with the given solution or was this something you were able to figure out on your own or do you still need help here? Do let us know.

Thanks!

Sukrity Wadhwa