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LauraGoico
Apr 30, 2025 10:27 AM UTC
Solved

Fail to load in edge

Hi,

I am getting this messages when connecting with the VPN while my collegues can access without problem. 

This is happeing in Edge, I have erased cookies and everthing but it is still not working.

 

When I try with a new computer, the problem doesn't exist in the beginning, but in a few days it starts again.

 

 

Can you help me, please?

Thank you!!

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Jennifer_Dungan
Jennifer_DunganAccepted solution
Adobe Champion and Community Advisor
Apr 30, 2025 5:02 PM UTC

Is it possible you are connecting through a different VPN gateway? If you can access outside of VPN, then it sounds like an issue inside your own work network?

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2 replies

Jennifer_Dungan
Adobe Champion and Community Advisor
Jennifer_DunganAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
Apr 30, 2025 5:02 PM UTC

Is it possible you are connecting through a different VPN gateway? If you can access outside of VPN, then it sounds like an issue inside your own work network?

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Sukrity_Wadhwa
Sukrity_Wadhwa
Level 4
May 6, 2025 9:27 AM UTC

Hi @lauragoico,

Were you able to resolve this query with the given solution or was this something you were able to figure out on your own or do you still need help here? Do let us know.

Thanks!

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Sukrity Wadhwa
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