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JC253
JC253
Level 2
March 8, 2022
Solved

Exclude Remote Employee IP Addresses

Is there an easy way to exclude remote employees' IP addresses in Adobe Analytics reports and projects?

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    Kishore_Reddy
    Kishore_ReddyAccepted solution
    Community Advisor
    March 8, 2022

    Hey @jc253 

     

    Alternative 1: In case your Org regulates access to Adobe Applications through Federated ID with VPN, then it will be an easy process to Exclude IP addresses (with ranges).

     

    Alternative 2: In case the access is provisioned through Adobe IDs which are created with Corporate Email Ids or personal email Ids, it's a tedious process to exclude IP addresses of several employees. This is also not an accurate process, since your employees can access Adobe applications from several Internet connections.

     

    On a side note, sending a best practice email to all employees (from Info Security team) stating that everyone must access Adobe applications only after connecting to VPN. With this case, Alternative 1 would be effective!

     

    Best,

    Kishore

     

     

     

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    3 replies

    SM_AP1
    Level 2
    March 8, 2022
    • If they access your site through your internal network you should be able to add your internal IPs to the exclude traffic condition (Admin>>Exclude IP).   
    • If they are accessing your site directly/not through your network then you would need to know their individual IPs (painful and depending on number of employees difficult) 

     

    • However, once you figure out the IPs you can either create an exclude segment (not optimal choice)  or use the built in 'Exclude by IP' functionality in Analytics

     

    Hoping the community can weigh in in case there are other more efficient ways

     

    Hope this helps

     

     

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      JC253
      JC253Author
      Level 2
      March 8, 2022

      Thank you! We have between 200-300 employees in at least three time zones... We are supposed to be logged into the VPN, but I know not everyone does so unless accessing network files. I think the best way will be to have IT drive home the need to use VPN. 

       

      Another thought I had was to create a list of  'power-users' (AEM users, UX team, marketing, etc.) and exclude their IP addresses. This isn't ideal as far as maintenance, but it could be a start. 

       

      I wish we could use an oddball browser and exclude traffic this way. 

       

      I welcome any/all ideas! 

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      Kishore_Reddy
      Community Advisor
      Kishore_ReddyCommunity AdvisorAccepted solution
      Community Advisor
      March 8, 2022

      Hey @jc253 

       

      Alternative 1: In case your Org regulates access to Adobe Applications through Federated ID with VPN, then it will be an easy process to Exclude IP addresses (with ranges).

       

      Alternative 2: In case the access is provisioned through Adobe IDs which are created with Corporate Email Ids or personal email Ids, it's a tedious process to exclude IP addresses of several employees. This is also not an accurate process, since your employees can access Adobe applications from several Internet connections.

       

      On a side note, sending a best practice email to all employees (from Info Security team) stating that everyone must access Adobe applications only after connecting to VPN. With this case, Alternative 1 would be effective!

       

      Best,

      Kishore

       

       

       

      Translate
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