Excel Not Responding While Logging in Using Report Builder

Forum|Forum|1 year ago
December 16, 2024
1 reply
857 views

Hi All,

May I know if there is any specific reason why Excel becomes unresponsive while logging in using Report Builder? It also takes more time than expected. Could anyone from the community provide suggestions on this?

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FarazHusain

Adobe Employee

Hey @AravindasamyR, I can think of two reasons, which are a large amount of Report Data or could also be due to the old Report Builder Add-In; please do check if you're on the latest (you can download the latest from Tools->Report Builder).

A

AravindasamyRAuthor

Level 2

Hey @farazhusain The report only has six queries, and I have checked using the latest version of Report Builder, but I am still facing the 'not responding' issue. It takes more than 30 minutes to display the queries after clicking the 'Manage' tab. Additionally, if the queries are displayed, the login session has already expired.

Thanks!!