events added to product string not showing up in reports | Community

Solved

events added to product string not showing up in reports

Forum|Forum|3 years ago
March 3, 2022
3 replies
1451 views

I am passing 3 events one for each tax, shipping, handling at the end of the product string. These are firing in the Omnibug but in reports there is no data. The events are set as “currency”. Where and what should I correct? Please help. Thank you.

Analytics

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by vidurb80577666

Could you please make sure you pass those 3 events in s.events as well.

For exmaple:
s.events = event1, event2, event3

s.products = ;;;;event1=123|event2=456|event3=654

Level 2

A few checks:

- What is the currency code set with the AA call?

- Are you passing any other event (mainly ecommerce) with these events?

- Is product string populated?

Community Advisor

Community Advisor

Did you set the product string properly? Note that even a wrong punctuation mark or the wrong order will cause data to not be recorded properly. Documentation: https://experienceleague.adobe.com/docs/analytics/implementation/vars/page-vars/products.html?lang=en#s.products-in-appmeasurement-and-custom-code-editor

Accepted solution

Adobe Employee

Could you please make sure you pass those 3 events in s.events as well.

For exmaple:
s.events = event1, event2, event3

s.products = ;;;;event1=123|event2=456|event3=654

monicap54648118

Thank you all for your inputs. The mistake was not adding the
s.events = s.apl(s.events,"event81,event82,event83", ",", 2); properly.