eVar Conversion Report - seeing revenue when there are 0 orders - why? | Community
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livia_gibbons
October 16, 2015
Solved

eVar Conversion Report - seeing revenue when there are 0 orders - why?

  • October 16, 2015
  • 3 replies
  • 1160 views

I am running a report that show my eVar13 which is set when a user clicks on a category link from my main product navigation. In the report I am pulling in eVar 13 looking at Visits, Orders, Units and Revenue. I am seeing for a lot of the rows of data 0 Orders with a value for Revenue. I'm trying to understand what that revenue represents. Has anyone seen this before?

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Best answer by SarahCooperSNI

This happened to me once, and it turned out the orders were not being properly assigned to the products. Rather the products were not being assigned to the order, although the revenue was correctly assigned.  

3 replies

SarahCooperSNI
SarahCooperSNIAccepted solution
Level 2
October 16, 2015

This happened to me once, and it turned out the orders were not being properly assigned to the products. Rather the products were not being assigned to the order, although the revenue was correctly assigned.  

Adobe Employee
October 16, 2015

Hi Livia,

What is the Admin Console allocation setting of the eVar13 in question? Is it set to 'Linear' perhaps?

Best,

Brian

devinderbanga
Level 6
October 16, 2015

Hi

If you still facing the issue, could you please attache screen shot of debugger of checkout page|purchase confirmation page.

 

Regards

Devinder