Error message - Error initializing @aaui/core | Community
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hr6487
January 20, 2023
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Error message - Error initializing @aaui/core

  • January 20, 2023
  • 3 replies
  • 3738 views

In Chrome and Edge, I get the following error message when attempting to access analytics.  I can access in Chrome Incognito and FF.  I've cleared cache for starters, and still get the error.  Thought I'd see if anyone has solutions here.

 

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Best answer by yuhuisg

Try logging out, deleting all "adobe"-related cookies in your browser, then logging back in.

If that doesn't work, check if you have any browser extensions that are running in your normal Chrome/Edge browser windows but not in Chrome/Edge private windows nor Firefox.

3 replies

yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
January 23, 2023

Try logging out, deleting all "adobe"-related cookies in your browser, then logging back in.

If that doesn't work, check if you have any browser extensions that are running in your normal Chrome/Edge browser windows but not in Chrome/Edge private windows nor Firefox.

V
VitugJennifer
May 18, 2023

i encountered the same error using FF, Chrome, Edge, Chrome Incognito in both my personal laptop and my company issued laptop 😞 😞 😞  and i am not a "Support Entitled" user and our helpdesk is repeatedly telling me they already gave me access , which i keep attaching the error log, and they are not getting anything fixed/resolved 😞   WHERE do i get help ?

    A
    agdes
    February 27, 2024

    It was a tag debugger/ad blocker for me. 

    It does have to do with the cookies, check the tag debuggers and ad blockers you have in Chrome extensions and de-activate them for AA.

    Hope it works for you all too 🙂

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