Error message desplayed and suggested to ask Customer Care | Community
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definition
September 29, 2021
Question

Error message desplayed and suggested to ask Customer Care

  • September 29, 2021
  • 1 reply
  • 789 views

Hi there,

 

It's been a while checking/accessing a certain workspace (which I created),

and the error message below was displayed.
I cannot see the output correctly/as it was now.

Could I have your help?

 

 

An unexpected error has occurred; try refreshing your project again.

If the problem persists,

please submit this error ID to Adobe Customer Care for further diagnosis:

20957870-2f38-4fcd-819f-7b77ad158fad

 

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    1 reply

    VaniBhemarasetty
    Adobe Employee
    VaniBhemarasettyAdobe Employee
    Adobe Employee
    September 29, 2021

    @definition You can reach out to customer care with the same error message, so customer care engineer can diagnose the error and share the root cause and help in resolving it as well.

     

    Here is the documentation on how to contact customer care

    https://helpx.adobe.com/in/contact.html

     

     

    D
    definitionAuthor
    September 29, 2021

    Thank you so much for your reply and advice!
    Forgive the lack of my attention...
    I'll check it out!

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