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gm-hrb
gm-hrb
Level 2
October 19, 2020
Question

Error Downloading Usage and Access Logs

  • October 19, 2020
  • 1 reply
  • 956 views

I get this error when attempting to download any data from the Usage and Access Logs.

 

An unexpected error has occurred. If the problem persists, please submit an incident to Customer Care through your supported user with the code: 20201019_5f8d92d65b64a

 

 

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    1 reply

    I
    Adobe Employee
    isinhaAdobe Employee
    Adobe Employee
    October 19, 2020

    Known bug. You can log a ticket with Client Care.

      ankitnagarsheth
      ankitnagarsheth
      Level 2
      December 23, 2020
      Is this issue still resolved?
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