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ChanningKi
Mar 5, 2024 2:12 PM UTC
Solved

Email addresses in Recipient field in Schedule File Export not being accepted

When trying to add users to received automatically sent reports by their email addresses, hitting Enter after the address no longer makes Adobe accept it.

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Jennifer_Dungan
Jennifer_DunganAccepted solution
Adobe Champion and Community Advisor
Mar 5, 2024 3:03 PM UTC

This appears to be a bug that was recently introduced. I suggest logging this ticket with Client Care, I will do the same.

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6 replies

Jennifer_Dungan
Adobe Champion and Community Advisor
Jennifer_DunganAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
Mar 5, 2024 3:03 PM UTC

This appears to be a bug that was recently introduced. I suggest logging this ticket with Client Care, I will do the same.

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    Krishna_Musku
    Adobe Champion and Community Advisor
    Krishna_MuskuAdobe Champion and Community Advisor
    Adobe Champion and Community Advisor
    Mar 5, 2024 6:58 PM UTC

    I tried your scenario, I don't have any issues adding email address in the recipients field of schedule file export. I think it's resolved by adobe. Can you try again and see if it is letting you add email address.

    Thank you!

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    - Krishna Musku (Adobe Champion & Community Advisor)
      Jennifer_Dungan
      Adobe Champion and Community Advisor
      Jennifer_DunganAdobe Champion and Community Advisor
      Adobe Champion and Community Advisor
      Mar 6, 2024 2:18 PM UTC

      I agree, it seems to be fixed now.

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        ChanningKiAuthor
        Mar 6, 2024 2:21 PM UTC

        I agree with both of you, Krishna and Jennifer. It is now working correctly for me. Definitely looks/feels fixed!

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