Don't Reset Metrics/Date Range from Frequently Viewed reports | Community
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kurt_schron
kurt_schron
September 23, 2014
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Don't Reset Metrics/Date Range from Frequently Viewed reports

  • September 23, 2014
  • 4 replies
  • 1516 views

When clicking on a Frequent Viewed report from the left menu it resets the Metrics and Date Range.  They should stay the same and not go back to the defaults.  

    4 replies

    benjamingaines2
    Adobe Employee
    benjamingaines2Adobe Employee
    Adobe Employee
    September 23, 2014

    This is being treated as a bug, not a feature request. If you haven't already done so, please open a ticket with Customer Care. 

    drobertson
    drobertson
    October 3, 2014

    Hi, 

     

    The same applies for segments - these get dropped from the report when using a link under "Frequently Viewed" or "Report History". 

     

    I just chatted to Customer Care on this one - they said it's by design and pointed me to this forum to suggest improving the UX. The majority of our users natural navigate in this way (making them prominent is a great feature of the new nav) but it causes a lot of extra work to re-apply segments, etc.

     

    Thanks all 

    benjamingaines2
    Adobe Employee
    benjamingaines2Adobe Employee
    Adobe Employee
    October 3, 2014

    @drobertson Not to throw Customer Care under the bus on this, but they are wrong and I have no idea where they got that information. This is a bug, and will be fixed in the near future. 

    benjamingaines2
    Adobe Employee
    benjamingaines2Adobe Employee
    Adobe Employee
    October 16, 2014

    This has been fixed in production as of 15 October 2014. All settings and parameters (dates, metrics, segments, etc.) are now correctly maintained when you use Frequently Viewed and Recently Viewed. 

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