difference between the two cases when configuring campaign segments. | Community
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HJPark
August 31, 2023
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difference between the two cases when configuring campaign segments.

  • August 31, 2023
  • 1 reply
  • 622 views

hello.

I have a question while constructing the segment.

I am trying to measure external marketing performance through tracking code, but in the two cases below, there is a difference in “visits” and “orders”.

I wonder why this difference occurs and I would also like to know which of the two measurement methods should be used to obtain more accurate measurements.

 

Case 1) A segment whose dimension consists of only one tracking code and includes Hit.

Case 2) Case where tracking code and campaign click-through exist and are measured by visits value

 

Because the explanation is insufficient😓, I am attaching images of the case 1 and 2 segment composition.

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Best answer by Jennifer_Dungan

The first thing that you have to realize is that "Tracking Code" defaults to a 1 week attribution.

 

So for example:

 

  • Enter Side with cid=x (Page 1)
    • Tracking Code will be "x"
    • Tracking Code Instances will increment (the instance is tracked where the value is actually set and not where the value is carried forward)
  • Page 2
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Click Action 1
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Page 3
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Leave Site
  • Enter Site (no cid) the next day (Page 4)
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Page 5
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Click Action 2
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Page 6
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Leave Site
  • Enter Site (with cid=y) 3 days later (Page 7)
    • Tracking code will be overwritten with "y" (even though it's within a week, the new value takes precedence)
    • Instance of Tracking Code will increment
  • Page 8
    • Tracking Code will still be "y" (within new 1 week attribution)
    • No Tracking Code Instance (as "y" is carried forward)
  • Leave Site
  • Enter Site (no cid) 2 weeks later (Page 9)
    • Tracking Code will not be set, and not be carried forward
    • No Tracking Code Instance

 

 

So your "case 1" segment:

HIT Level: Tracking Code Contains "x"

would include Page 1, Page 2, Click Action 1, Page 3, Page 4, Page 5, Click Action 2, and Page 6

 

 

Now, I am not sure what "Campaign Click-throughs" is in your "case 2" scenario, but I am guessing this may be a custom event that is equivalent to Tracking Code Instance?

 

If it is, your second case

VISIT Level: Tracking Code contains "x"

AND

Campaign Click-throughs exists

will return:

Page 1, Page 2, Click Action 1 and Page 3

 

Since you are limiting the segment only to the visit where the campaign tracking code "x" was actually set.

1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
August 31, 2023

The first thing that you have to realize is that "Tracking Code" defaults to a 1 week attribution.

 

So for example:

 

  • Enter Side with cid=x (Page 1)
    • Tracking Code will be "x"
    • Tracking Code Instances will increment (the instance is tracked where the value is actually set and not where the value is carried forward)
  • Page 2
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Click Action 1
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Page 3
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Leave Site
  • Enter Site (no cid) the next day (Page 4)
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Page 5
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Click Action 2
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Page 6
    • Tracking Code will still be "x" (within 1 week attribution)
    • No Tracking Code Instance (as "x" is carried forward)
  • Leave Site
  • Enter Site (with cid=y) 3 days later (Page 7)
    • Tracking code will be overwritten with "y" (even though it's within a week, the new value takes precedence)
    • Instance of Tracking Code will increment
  • Page 8
    • Tracking Code will still be "y" (within new 1 week attribution)
    • No Tracking Code Instance (as "y" is carried forward)
  • Leave Site
  • Enter Site (no cid) 2 weeks later (Page 9)
    • Tracking Code will not be set, and not be carried forward
    • No Tracking Code Instance

 

 

So your "case 1" segment:

HIT Level: Tracking Code Contains "x"

would include Page 1, Page 2, Click Action 1, Page 3, Page 4, Page 5, Click Action 2, and Page 6

 

 

Now, I am not sure what "Campaign Click-throughs" is in your "case 2" scenario, but I am guessing this may be a custom event that is equivalent to Tracking Code Instance?

 

If it is, your second case

VISIT Level: Tracking Code contains "x"

AND

Campaign Click-throughs exists

will return:

Page 1, Page 2, Click Action 1 and Page 3

 

Since you are limiting the segment only to the visit where the campaign tracking code "x" was actually set.

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