Details of a server call and how to make a report about it

Question

Hello everyone, I want to know if it's possible to know what specific metrics are taken into consideration to build the server call graphic. I´ve been reading some of yall questions in here and some of you say that the ocurrences metric can give us a close number of server calls but is there any way that I can know specific dimensions that are part of that ocurrences metric. For example, pages with page views, interactions with page interactions, etc. All of this because my team is working on reducing the server calls we currently have and for this we need to know which dimensions we have to look at. (We have a mobile app).

Thanks in advance!

John_Man · Accepted Answer

For moible app in AA, Page Views should be the total trackState calls, while Custom Link Instances should be the total trackAction calls which equals to Page Events (as mobile app does not have download/exit/activity map links etc). And total Occurrences = Page Views + Page Events.

But if you are using AEP SDK with Edge Network, Page Events will likely has a bigger number than Custom Link Instances, as Lifecycle calls for Edge Network is not counted as part of Custom Link Instances (but still as part of Page Events).

And if there's Web Views in the mobile app, hvae to take considerations on its server call usage as well.

Thanks

John_Man · Answer

Hi @fergaralv

Occurrences should be a close match with server calls billing/usage report in most cases, and I think it equals to Page Pages + Page Events (not 100% sure though).

But you also need to check the Bot traffic consumption as well. I've seen a few cases where Bot traffic % is high due to external screen scraping agents, internal SEO spider agents etc.

Data source upload can contribute to server calls as well.

Thanks,

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded