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J
jeff_beland
Level 2
October 16, 2015
Solved

debugger in IE

  • October 16, 2015
  • 5 replies
  • 2357 views

In IE 10, the Digital Pulse Debugger is not functioning correctly for me. When I launch it, a second window opens but it's blank. I have to refresh the second window and wait until the data populates,

I do not believe its a problem with my implementation as I have no problem in Chrome or Firefox. I am using the latest version of the debugger.

Has anyone experienced this problem and if so, do you have a recommended fix?

Thanks!
 

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Best answer by devinderbanga

Hi 

You can use any packet sniffer

Fidller

Charles (recommended)

Regards

Devinder

5 replies

WhoaShekhar
WhoaShekhar
Level 10
October 16, 2015

Hi There,

Thanks for reaching out to Adobe Community.

Please make sure you have latest code installed for Adobe Debugger. 

http://microsite.omniture.com/t2/help/en_US/sc/implement/debugger.html

Thanks!

Harsh_Kabra
Harsh_Kabra
Level 4
October 16, 2015

Hi Jeff,

With IE, I would suggest to use other debuggers/packet sniffers like , Fiddler or Charles. Charles in my personal preference for some of its amazing features which can come really handy at the time of troubleshooting with your Adobe Analytics implementation.

Hope this helps !

Regards,

Harsh Kabra |  Adobe Certified Expert: Digital Analytics® & SiteCatalyst Implementation & Reporting®

J
jeff_belandAuthor
Level 2
October 16, 2015

Hi,

Yes, I have the latest code installed, its not working.

javascript:void(window.open("","dp_debugger","width=600,height=600,location=0,menubar=0,status=1,toolbar=0,resizable=1,scrollbars=1").document.write("<script language='JavaScript' id=dbg src='https://www.adobetag.com/d1/digitalpulsedebugger/live/DPD.js'></"+"script>"));

devinderbanga
devinderbangaAccepted solution
Level 6
October 16, 2015

Hi 

You can use any packet sniffer

Fidller

Charles (recommended)

Regards

Devinder

A
andy_chun
Level 2
October 16, 2015

We gave up trying to use the debugger in IE. We tell our users that they must choose Chrome or FireFox when using the debugger.

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