Skip to main content
valerie_anders
Level 3
Oct 24, 2023 4:49 PM UTC
Solved

Datawarehouse unable to save report

We are on the new UI of datawarehouse.  I have configured my destination and location.  All things are set and yet I do not get a "Save report" so that it will start working.  I was able to set up a new datawarehouse report that emailed to me.  

 

This new report needs to use SFTP.  I am not getting any errors.  I am also unable to see how I configured my destination and my location to see if one of them had an issue.  

 

I tried again and used a new destination and location and still I do not get a "Save button".  

 

Any ideas on what to try next?

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Jennifer_Dungan
    Jennifer_DunganAccepted solution
    Adobe Champion and Community Advisor
    Oct 24, 2023 9:57 PM UTC

    I don't have the new UI yet 😞

    (or maybe I should be happy?? There seems to be a lot of issues with it based on the forum over the last few weeks)

     

    Once I get the new UI, I will be coming back to review as many of these posts as I can... but you may need an answer sooner than I can support...  You may want to log a ticket with Client Care in the meantime.

    View in thread

    4 replies

    Jennifer_Dungan
    Adobe Champion and Community Advisor
    Jennifer_DunganAdobe Champion and Community AdvisorAccepted solution
    Adobe Champion and Community Advisor
    Oct 24, 2023 9:57 PM UTC

    I don't have the new UI yet 😞

    (or maybe I should be happy?? There seems to be a lot of issues with it based on the forum over the last few weeks)

     

    Once I get the new UI, I will be coming back to review as many of these posts as I can... but you may need an answer sooner than I can support...  You may want to log a ticket with Client Care in the meantime.

    Translate
      valerie_andersAuthor
      Level 3
      Oct 25, 2023 7:42 PM UTC

      Thank you, Jennifer.  Client Care solved this.  New DW UI sftp reports must have a notification email set before you are able to save a report.

       

       

      Translate
      valerie_andersAuthor
      Level 3
      Oct 25, 2023 7:37 PM UTC

      I opened a ticket with ClientCare and it turns out that the notification email is required for sftp DW reports.  Setting the notification email fixed the issue.

      Translate
        Jennifer_Dungan
        Adobe Champion and Community Advisor
        Jennifer_DunganAdobe Champion and Community Advisor
        Adobe Champion and Community Advisor
        Oct 25, 2023 8:27 PM UTC

        I'm very glad you got that figured out... though, if that field is required, you would think that the error message should flag specifically what was missing..... seems like a standard UX requirement to me 😛 

        Translate
          Terms & ConditionsAccessibility statement

          Loading footer...