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cparry0914
November 14, 2022

Data layer is unstable

  • November 14, 2022
  • 1 reply
  • 1041 views

Hello, 

Has anyone noticed their data layer is unstable in production today? We had the issue in our UAT environment and we were told to change our extension. We corrected this and pushed our changes to production. In production, we are using the correct extension we pushed our code and we are still experiencing an unreliable data layer firing. 

 

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1 reply

VaniBhemarasetty
Adobe Employee
VaniBhemarasettyAdobe Employee
Adobe Employee
November 14, 2022

@cparry0914 What is the data layer you are using? Is it digital data or Adobe Client Data layer?

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cparry0914Author
November 14, 2022

 @vanibhemarasetty We are using digital data for our data layer. 

VaniBhemarasetty
Adobe Employee
VaniBhemarasettyAdobe Employee
Adobe Employee
November 14, 2022

@cparry0914 You might have to check how you are loading the data layer on your website. It would be difficult to know the exact reason why the data layer is inconsistent. It is recommended to Position the data layer as high as possible in the head section of the page and before you call Adobe Launch. This ensures that the values are accessed immediately by Launch and by Adobe solutions that need to be high on the page

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