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mike_vargas
mike_vargas
Level 2
Dec 2, 2015 12:30 AM UTC
Solved

Data fired from DTM, but doesn't show up in the report on AA

I've tried a few times to set up DTM with Adobe analytics. I can see that the data is being sent / fired, but doesn't appear in the reports within Adobe Analytics. Anything I can do to figure out why?

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TanmayMathur
TanmayMathurAccepted solution
Adobe Employee
Dec 3, 2015 7:40 AM UTC

Hi,

I would start troubleshooting by checking if the RSID and the tracking server details are correct. This article should help you determine your tracking server - https://helpx.adobe.com/analytics/kb/determining-data-center.html 

Could you recheck that? Let me know about the updates.

TM

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2 replies

TanmayMathur
Adobe Employee
TanmayMathurAdobe EmployeeAccepted solution
Adobe Employee
Dec 3, 2015 7:40 AM UTC

Hi,

I would start troubleshooting by checking if the RSID and the tracking server details are correct. This article should help you determine your tracking server - https://helpx.adobe.com/analytics/kb/determining-data-center.html 

Could you recheck that? Let me know about the updates.

TM

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mike_vargas
mike_vargasAuthor
Level 2
Dec 3, 2015 7:27 PM UTC

This was the problem. thx for the fix

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