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TobinLewis
Apr 7, 2025 6:26 PM UTC
Solved

Creating a visitor segment

I've created the below segment that tracks the customers who have viewed this specific URL and then submit an order with a certain type of product.  I believe this is only tracking the customers that complete these actions within the same visit.

 

I'm interested in modifying this segment to track the customers that come this this URL and then either in the same visit or a future visit, submit an order with this certain type of product.

 

What changes do I need to make in order to capture this wider population?

 

 

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Deepika_S_VAccepted solution
Level 2
Apr 8, 2025 2:52 AM UTC

To track users who visit the page and later submit an order (even in another visit), just change the container from "Visit" to "Visitor". This way, it looks at the user’s full journey, not just one visit.

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5 replies

Deepika_S_VAccepted solution
Level 2
Apr 8, 2025 2:52 AM UTC

To track users who visit the page and later submit an order (even in another visit), just change the container from "Visit" to "Visitor". This way, it looks at the user’s full journey, not just one visit.

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    TobinLewisAuthor
    Apr 8, 2025 3:19 AM UTC

    Thanks for the reply.  I think I've done that in the past and have gotten some strange results that didn't seem to make sense.  I'll take a another look at that.  Thank you.

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    Sukrity_Wadhwa
    Sukrity_Wadhwa
    Level 4
    Apr 16, 2025 6:19 AM UTC

    Hi @tobinlewis,

    Was the given solution helpful to resolve your query or do you still need more help here? Do let us know. In case the given solution was helpful, then kindly choose it as the 'Correct Reply'.

    Thanks!

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    Sukrity Wadhwa
    Isha Gupta
    Adobe Champion, Community Advisor, UG Leader
    Isha GuptaAdobe Champion, Community Advisor, UG Leader
    Adobe Champion, Community Advisor, UG Leader
    Apr 9, 2025 11:12 AM UTC

    Hi @tobinlewis ,

     

    For sure you would need to make the container at Visitor level to achieve what you are trying to. Can you please share what strange results you are getting and we can examine?

     

    Best,

    Isha

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