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L
leo_farfalle
Level 2
February 29, 2020
Solved

Counting unique users issue

  • February 29, 2020
  • 1 reply
  • 1912 views

Hello,

I am trying to get the number of unique visitors detected (as well as new visitor each month and returning visitors).

I have the following issue: 

The number of unique visitors do not match if I compare the number displayed under the Segment details (x of 80 000 unique visitors) and the number I get in the freeform tables (x out of 200 000 unique visitors).

At the end I don't know how many unique visitors are using our application.

See snapshot for details.

 

Moreover I am unable to show on the report, the details provided in the Segment information panel.

 

 

 

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Best answer by PratheepArunRaj

Dear Leo, 

The preview shown is for Last 90 Days aggregated together. When i double check it, it is absolutely tallying. Below my screen grab for your reference.

Thank You, Arun.

1 reply

PratheepArunRaj
Community Advisor and Adobe Champion
PratheepArunRajCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
March 1, 2020

Dear Leo, 

The preview shown is for Last 90 Days aggregated together. When i double check it, it is absolutely tallying. Below my screen grab for your reference.

Thank You, Arun.

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
L
leo_farfalleAuthor
Level 2
March 3, 2020
Thank you Pratheep. That explains it!
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