Copy selection to clipboard not working as usual - copying percentages, not data. | Community
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MichaelFl2
Level 1
August 15, 2024
Solved

Copy selection to clipboard not working as usual - copying percentages, not data.

  • August 15, 2024
  • 12 replies
  • 4400 views

Hello- I frequently copy data tables from adobe analytics and paste to excel for further analysis. Starting on 8/14, the data that gets copied are the percentages, not the values themselves. I have played with settings and contact our Adobe Analytics SMEs, and this is a new issue that does not have a clear solution. Any help would be appreciated.

 

I believe this is a separate bug, but If I unselect percentages from the column settings, only partial data is copied to the clipboard (ex. uncheck percentages, copy 5 cells from a column, paste into excel, only the 5th cell in the column gets pasted. 

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    Best answer by FarazHusain

    This is now fixed.

    12 replies

    C
    Claire_Brock
    August 15, 2024

    This is happening to me too!! Help!

      kayawalton
      Community Advisor and Adobe Champion
      kayawaltonCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      August 15, 2024

      Hi @michaelfl2 -- this is happening for me as well (including not being able to copy all columns even I turn off percentages in the display). Have you filed a ticket with Adobe Customer Care? 

      A less convenient workaround -- that worked for me -- would be to highlight the columns and rows you want and download them as a CSV by right-clicking and selecting "Download Selection as CSV." It is as convenient as the copy and pasting, but until development can address this bug, it gets you the data you want.

        A
        anniequine21
        Level 2
        August 15, 2024

        This is happening to me as well! Having to export everything since yesterday...

        Krishna_Musku
        Community Advisor
        Krishna_MuskuCommunity Advisor
        Community Advisor
        August 15, 2024

        For me, It's getting pasted in weird way, with the numbers in 1000s it is pasting the percentages and from 100s it is giving me number instead of percentage.

        It is really bug for sure. Did anyone filed a support ticket with Adobe?

        juliusonyancha
        juliusonyancha
        Level 4
        August 15, 2024

        It's clearly a bug

         

          D
          DougEi
          August 15, 2024

          Here is a quirky workaround; if you change your preference to number format of 1.000,00, the values greater than 1,000 will paste, but when pasting, it drops the ending 0's (zeros). in image, 21,69 should be 21,690.

           

          R
          robin-bertelsen
          August 16, 2024

          I thought it was just me! Glad, I think, to know this is a problem others are having. I'll stop rebooting and trying other things. This needs to be fixed ASAP! 

            D
            darshak
            August 16, 2024

            Yes, it looks like a bug. Initially I thought I may have messed up some settings owing to a large number of workspaces open in parallel. I tried to restore default setting. Changed version controls for workspace dating one to two weeks back but nothing seems to work. Seems like a bug to me!

            T
            TC13
            August 16, 2024

            Yes, we've spotted this too, doesn't feel like this was tested within the recent Analytics release.

            Also noticed that CTRL Z has been previously broken, it remove all segment filters from report headers if your try remove/add one.

            ;-(

            FarazHusain
            Adobe Employee
            FarazHusainAdobe Employee
            Adobe Employee
            August 16, 2024

            This is a bug and has been logged to the product team. If you haven't created a ticket, please create one from the Admin Console to get the latest update on the fix. However, I will try to update here once this is fixed.

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