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July 31, 2018
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Connecting to Power BI

  • July 31, 2018
  • 11 replies
  • 9999 views

Hi

Trying to connect Power BI to Adobe Analytics but after I put in my Adobe ID it is giving me a grey screen.

Could you help?

Thanks

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Best answer by matth87885335

Natalia,

I was having the same problem and may have a fix for you.

Using Wireshark and Fiddler, we were able to find the login request url that Power BI Desktop uses. It starts with something like:

"https://ims-na1.adobelogin.com/ims/authorize/v1?client_id=MarketingCloudWS1&redirect_uri=https....."

Taking the complete url from the login request, I pasted it into Chrome and the Adobe Marketing Cloud login appeared. After entering my credentials and logging in, the Chrome screen turned blank.

I then re-opened Power BI Desktop and began the Get Data connection process to Adobe. Power BI immediately established a connection, bypassing the login prompt, and I was able to access our Adobe data in Power BI.

I am, however, experiencing an issue where I can only see 1 of the 3 Instances to which I have access. This may be due to the workaround in connecting to Adobe but I'm not sure. I have another ticket open with Client Care to investigate.

But please feel free to attempt this workaround and hopefully it works for you!

Good luck!

- Matt

11 replies

Level 2
July 10, 2019

Here's the workaround for the grey screen in Power BI Desktop during authentication: Re: Unable to connect Adobe Analytics to Power BI ... - Microsoft Power BI Community