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Level 4
Sep 30, 2019 11:24 AM UTC
Solved

Connect Adobe Analytics with Adobe Campaign error 53?

Hello, everyone,

I'm trying to connect Adobe Analytics with Adobe Campaign. Unfortunately he always shows me the same error message.

Unfortunately I get the same error message again and again.

Can anyone help me?

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Hyder_Ziaee
Hyder_ZiaeeAccepted solution
Adobe Employee
Sep 30, 2019 12:05 PM UTC

Check for two things:

  1. Is the account ID matching on the External Account for Adobe Campaign
  2. Is the Name (Test) matching the External Account label on Adobe Campaign

3 replies

Hyder_Ziaee
Adobe Employee
Hyder_ZiaeeAdobe EmployeeAccepted solution
Adobe Employee
Sep 30, 2019 12:05 PM UTC

Check for two things:

  1. Is the account ID matching on the External Account for Adobe Campaign
  2. Is the Name (Test) matching the External Account label on Adobe Campaign
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Level 4
Sep 30, 2019 12:20 PM UTC

Hello hyderziaee,

Thanks for the answer.

Yes, the AccountID is the same as the one I entered at Analytics.

And the name is the same.

That's why I uploaded 2 pictures to prove it.

Are there any other suggestions, or do I overlook them?

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igarciacufre
Jan 31, 2020 3:42 PM UTC

Have you found the answer to this issue? because I am facing the same

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