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Level 2
May 24, 2025
Solved

CJA Profiled enabled dataset reporting issue

  • May 24, 2025
  • 3 replies
  • 502 views

Came across a scenario where a cja report based on profile dataset, was enabled for upsert and a batch containing records with otnly one field was inserted while keeping other fields unmapped. Now the cja report’s metrics are lost for all the other fields. Any suggestions to undo/correct this. Shouldn't CJA consider other dimensions as it is an upsert enabled dataset

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Best answer by gautham_madala

Re-ingest Complete Profile Data: Prepare and ingest a new batch that includes all necessary fields for each profile record. This will restore the missing data in CJA.

Implement Data Validation Checks: Before ingesting future batches, ensure that all required fields are present and correctly mapped. This can prevent inadvertent data loss due to incomplete records.

Use Lookup Datasets for Partial Updates: If you need to update only specific fields without affecting the entire profile record, consider using lookup datasets instead of profile datasets. Lookup datasets allow for more granular updates without overwriting existing data.

3 replies

ezhil_raja
Level 4
May 25, 2025

Edit the connection and enable dataset backfill; this option will backfill the historical data from Experience Platform for this dataset in the connection.

gautham_madala
gautham_madalaAccepted solution
Level 5
May 29, 2025

Re-ingest Complete Profile Data: Prepare and ingest a new batch that includes all necessary fields for each profile record. This will restore the missing data in CJA.

Implement Data Validation Checks: Before ingesting future batches, ensure that all required fields are present and correctly mapped. This can prevent inadvertent data loss due to incomplete records.

Use Lookup Datasets for Partial Updates: If you need to update only specific fields without affecting the entire profile record, consider using lookup datasets instead of profile datasets. Lookup datasets allow for more granular updates without overwriting existing data.

Sukrity_Wadhwa
Community Manager
Community Manager
June 3, 2025

Hi @agooddoc,

Were you able to resolve this query with the help of the provided solutions, or do you still need further assistance? Please let us know. If any of the answers were helpful in moving you closer to a resolution, even partially, we encourage you to mark the one that helped the most as the 'Correct Reply.'

Thank you!

Sukrity Wadhwa