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JacobC1
Level 2
Feb 27, 2025 3:33 PM UTC
Solved

CJA: Handling Org. VPN with IP address filter

We are trying to make our web metrics more accurate in CJA by creating a filter that excludes our organization's VPN IP ranges. However, I just heard from our IT team today and they said our VPN has 100+ ranges and would be almost impossible to filter from metrics. 

 

Has anyone successfully filtered out a VPN like this from their web metrics?

Harveer_SinghGi1
Harveer_SinghGi1Accepted solution
Adobe Champion, Community Advisor, UG Leader
Mar 3, 2025 4:43 PM UTC

Hi @jacobc1 ,

Have you tried bot detection for datastreams to set the bot flag on your data? It provides and XDM field botDetection.score which you can use to exclude bot traffic from your reports in CJA.

Cheers!

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7 replies

Harveer_SinghGi1
Adobe Champion, Community Advisor, UG Leader
Harveer_SinghGi1Adobe Champion, Community Advisor, UG LeaderAccepted solution
Adobe Champion, Community Advisor, UG Leader
Mar 3, 2025 4:43 PM UTC

Hi @jacobc1 ,

Have you tried bot detection for datastreams to set the bot flag on your data? It provides and XDM field botDetection.score which you can use to exclude bot traffic from your reports in CJA.

Cheers!

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    JacobC1Author
    Level 2
    Mar 7, 2025 2:54 PM UTC

    Thanks for the reply!

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    Josh Stephens
    Community Advisor
    Josh StephensCommunity Advisor
    Community Advisor
    Mar 3, 2025 5:51 PM UTC

    Hi @jacobc1,

    As @harveer_singhgi1 mentioned, one approach might be the bot detection rules.  There are some other attributes you can filter on in addition to IP.  Not sure if any of these would help simplify your solution.  (One note, if you enable bot detection, be sure to add the bot information field group to your schema.)

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      JacobC1Author
      Level 2
      Mar 7, 2025 2:55 PM UTC

      I have sent the list to our IT team to see if any of the identifiers listed is consistent across the org. I appreciate your help!

      Translate
      Sukrity_Wadhwa
      Sukrity_Wadhwa
      Level 4
      Apr 2, 2025 5:20 PM UTC

      Hi @jacobc1,

      Were you able to resolve this query with the help of the provided solutions, or do you still need further assistance? Please let us know. If any of the answers were helpful in moving you closer to a resolution, even partially, we encourage you to mark the one that helped the most as the 'Correct Reply.'
      Thank you!

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      Sukrity Wadhwa
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