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ChetanyaJain-1
Community Advisor
ChetanyaJain-1Community Advisor
Community Advisor
March 19, 2024
Question

CJA: Calculate Bounce Rate?

  • March 19, 2024
  • 2 replies
  • 812 views

Hi Community,

 

Can someone give me a way to calculate Bounces & Bounces Rate in CJA specifically? Looking for more of a direct way to define the metrics/filter. This metric is unfortunately not available OOB in CJA but is available in AA.

 

Thanks,

Chetanya Jain

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2 replies

ChetanyaJain-1
Community Advisor
ChetanyaJain-1Community AdvisorAuthor
Community Advisor
March 25, 2024

This was the closest to achieve the bounces that we are moving ahead with.

 

 

If anyone have better ideas, please reply.

B
Adobe Employee
BrianAu1Adobe Employee
Adobe Employee
October 14, 2024

I recently wrote an Experience League blog post about Customer Journey Analytics (CJA) bounces and bounce rate options, including their implications. The article delves into the use of derived fields and calculated metrics, providing illustrative screenshots of the logic. You can read it here: https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-blogs/calculating-bounces-amp-bounc...

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