China and e-commerce tracking - how manage with chinese payment gateway? | Community
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JarnoRossiLux2
Level 4
October 16, 2015
Solved

China and e-commerce tracking - how manage with chinese payment gateway?

  • October 16, 2015
  • 3 replies
  • 1372 views

Hi,

many payment gateway in China do not redirect to the confirmation order page of the e-shop. I'm wondering how chinese ecommerce usually do tracking of these conversions.

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    Best answer by Gigazelle

    Hi Jarno,

    How do you get confirmation on your end that payment was received, and how are they identified? If we're able to figure that out, we should be able to tie that data back to the user's browsing session.

    3 replies

    J
    JarnoRossiLux2Author
    Level 4
    October 16, 2015

    Hi Brian,

    really thank you for your hint, but offline data is available only for visitors based reports and ad-hoc analysis I suppose. It's really strange hearing that no one faced on this issue in China, or on other side, that no payment gateways spent a word on analytics integration. I found out that only 0.5% of ecommerce websites uses Sitecatalyst in China and that's probably the reason of this lack.

    Gigazelle
    Adobe Employee
    GigazelleAdobe EmployeeAccepted solution
    Adobe Employee
    October 16, 2015

    Hi Jarno,

    How do you get confirmation on your end that payment was received, and how are they identified? If we're able to figure that out, we should be able to tie that data back to the user's browsing session.

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