Cannot Open "Reports" tab

Forum|Forum|4 years ago
June 27, 2022
6 replies
1969 views

Whenever I attempt to click into the "Reports" tab in Analytics Workspace it never loads and just takes me to Workspaces ... I've tried to re-download report builder but it's not supported by Mac

Analytics

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Best answer by Jennifer_Dungan

It's also possible that today's Maintenance was causing some access issues.... keep checking https://status.adobe.com/ and if all else fails, try again when everything is back to normal status.

PratheepArunRaj

Adobe Champion and Community Advisor

Dear natmcd99,

Check whether you have access to 'Reports & Analytics' with your Admin. Most likely, an access issue.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics

N

natmcd99Author

Level 2

Thanks Pratheep,

I am an Admin & I do have access to that product profile

PratheepArunRaj

Adobe Champion and Community Advisor

Then, it is most likely because of maintenance or cache issues as said by @pablo_childe and @jennifer_dungan. Wait for a day, clear your cache and try it. Should resolve!

If not, raise it with Adobe Customer Care, should be a bug.

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics

Pablo_Childe

Community Advisor

likely a cache or vpn issue.

Try logging off any vpns, then try opening an incognito window and see.

Jennifer_Dungan

Accepted solution

Adobe Champion and Community Advisor

It's also possible that today's Maintenance was causing some access issues.... keep checking https://status.adobe.com/ and if all else fails, try again when everything is back to normal status.

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