Canceled Reports Still Being Sent | Community
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eliseo_cruz
August 5, 2016
Solved

Canceled Reports Still Being Sent

  • August 5, 2016
  • 1 reply
  • 760 views

We have a weekly report we cancelled 2 weeks ago and we're still getting it weekly. Going through the Scheduled Reports Manager, it's not showing up and we have a 

  • Failure! One or more of your scheduled reports have permanently failed.

appearing. Can we get some help stopping these reports from getting sent to our users?

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Best answer by jantzen_b

If you are still experiencing this error, you'll need to contact Client Care so they can dive deeper into your account - https://experienceleague.adobe.com/?support-solution=General#support

1 reply

jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
December 18, 2020

If you are still experiencing this error, you'll need to contact Client Care so they can dive deeper into your account - https://experienceleague.adobe.com/?support-solution=General#support