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J
Adobe Employee
jhooveradobeAdobe Employee
Adobe Employee
February 3, 2023
Solved

Can't select variable when building rule

  • February 3, 2023
  • 3 replies
  • 1071 views

Hi!

 

In Admin > Classification Rule Builder > [create/edit rule] > Select Report Suites and Variables, why are some variables grayed out after selecting a report suite? What settings do I change to enable these variables?

 

I have enabled the Conversion Variable and I have associated the Conversion Classifications with that variable, but I'm still unable to select it in the Report Builder.

 

Thanks for your help!

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Best answer by Jennifer_Dungan

One more thing, if you checked all the rule builder rules, maybe you also have imported rules through the classification importer?

 

You should be able to check this by exporting all the classification rules and check what all is currently set.

3 replies

J
Adobe Employee
jhooveradobeAdobe EmployeeAuthor
Adobe Employee
February 3, 2023

Additionally, I have checked all existing Rules and none use this variable.

Jennifer_Dungan
Adobe Champion and Community Advisor
Jennifer_DunganAdobe Champion and Community Advisor
Adobe Champion and Community Advisor
February 3, 2023

Usually that means there is already a classification rule on that particular dimension... this is to prevent you from creating conflicting rules...

 

If you have more than one suite selected, it might be that the dimension isn't available in all the selected suites.

Jennifer_Dungan
Adobe Champion and Community Advisor
Jennifer_DunganAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
February 4, 2023

One more thing, if you checked all the rule builder rules, maybe you also have imported rules through the classification importer?

 

You should be able to check this by exporting all the classification rules and check what all is currently set.

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