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JessicaSi1
Level 2
Nov. 24, 2015 6:47 PM UTC
Beantwortet

Can't Remove Favorited Report

Hello,

How can I un-favorite a report? When I X out from the menu or un-click the star I get a confirmation message "Are you sure you want to unfavorite?" I click yes but when I refresh it is still there.  

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TanmayMathur
TanmayMathurAntwort
Adobe Employee
Nov. 26, 2015 9:30 AM UTC

Hi Jessica,

I tried doing the same steps as you, after unclicking the Favorited star the report gets removed from the favorite list and the view goes back to the dashboard. I think this is a problem specific to you. I would request you to direct message me your company and user name, I'll see if I could replicate that. 

Thanks!

TM

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3 Antworten

TanmayMathur
Adobe Employee
TanmayMathurAdobe Employee
Adobe Employee
Nov. 25, 2015 6:37 AM UTC

Hey Jessica,

Opening the report and un-clicking the 'Favorited' star removes the report from the list. If thats not working for you it might be some cache problem. Try doing that in a different browser. 

Thanks!

TM

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JessicaSi1Autor
Level 2
Nov. 25, 2015 3:58 PM UTC

Unfortunately using another browser didn't work. After un-clicking the "Favorited" star and refreshing it reappears. 

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TanmayMathur
Adobe Employee
TanmayMathurAdobe EmployeeAntwort
Adobe Employee
Nov. 26, 2015 9:30 AM UTC

Hi Jessica,

I tried doing the same steps as you, after unclicking the Favorited star the report gets removed from the favorite list and the view goes back to the dashboard. I think this is a problem specific to you. I would request you to direct message me your company and user name, I'll see if I could replicate that. 

Thanks!

TM

Übersetzen
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