Skip to main content
alexandere39652
alexandere39652
October 17, 2017
Solved

Bubble Chart Error

Anyone else having inaccurate results displayed when using the bubble chart (scatter plot with 3 dimensions) recently?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Gigazelle
GigazelleAccepted solution
Adobe Employee
October 24, 2017

Good catch - this looks to be 100% a bug on our end, if you're able to consistently reproduce it.

I would recommend creating having a Supported user create an incident with customer care - they have the proper resources to get the info to engineering so we can push a fix out for it.

View in thread

4 replies

Gigazelle
Adobe Employee
GigazelleAdobe Employee
Adobe Employee
October 18, 2017

Do you have an example of the error message? What dimensions/metrics are you using?

Translate
alexandere39652
alexandere39652Author
October 23, 2017

Translate
alexandere39652
alexandere39652Author
October 23, 2017

As you can see from the image attached in the previous post, the bubble plot for "mobile phone" is using "page view" and "visitor" data from "Television" but "unique visitor" from "mobile phone". This is the same for all other dimensions and metrics i have tried, and goes the same for other bubble points.

Translate
Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
October 24, 2017

Good catch - this looks to be 100% a bug on our end, if you're able to consistently reproduce it.

I would recommend creating having a Supported user create an incident with customer care - they have the proper resources to get the info to engineering so we can push a fix out for it.

Translate
Terms & ConditionsAccessibility statement

Loading footer...