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JoeBl2
Level 4
Jul 17, 2018 11:18 AM UTC
New

Bring back 'Login As User'

With the switch over to experience cloud admin console we have lost the ability as an admin to login as other users. This was an incredibly useful function to allow us to problem solve our users issues and test access levels.

Please please can you return this functionality.

    32 replies

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    GiadascriptItaly
    Sep 28, 2018 8:27 AM UTC

    This feature is a MUST HAVE! It's not acceptable to remove such functionality: it's a huge disservice from Adobe!

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    alessandrov9274
    alessandrov9274
    Level 2
    Oct 22, 2018 10:37 AM UTC

    Adobe, pls bring back this feature! It is very important to us for troubleshooting reports, dashboards, access rights etc... Basically only with this tool we can see what the end user really is seeing.

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    floriana_guardi
    Level 2
    Oct 31, 2018 8:36 AM UTC

    Please bring back the login as user option! It is such a waste of time having to liaise with the profile owner every time there is a minor issue in their projects or setup, when we used to be able to solve it right away just by logging in as them.

    Christmas is coming soon

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    cathymorse
    Feb 16, 2019 5:24 AM UTC

    upvote. please bring back.

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    dhumphre
    Feb 22, 2019 6:22 PM UTC

    I agree!  We need better control as admin.

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    salernoam29
    Level 3
    Mar 14, 2019 1:57 PM UTC

    Please bring this back. When users go on leave, I no longer have any way of accessing their reports.  This is a huge problem.

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    EHAM06-EYgGqp
    EHAM06-EYgGqp
    Apr 9, 2019 6:11 PM UTC

    We need this feature... Seriously...

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    kumararajak
    kumararajak
    Level 5
    Jul 23, 2019 8:29 AM UTC

    It would be helpful if introduced again

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    surajpatra2525
    Level 4
    Sep 11, 2019 2:56 AM UTC

    +1

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    jon_metric_partners
    Sep 14, 2019 2:07 PM UTC

    Ran into a scenario today where this would have been really helpful (User left company, has old reports still running).

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