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pallavi778
Level 2
Apr 17, 2017 12:23 PM UTC
Solved

Bounce rate for materials ordered

Hi,

 

I am trying to look for a way in which I can see how many products were added to cart but not finally ordered. I used Cart Additions metric on Workspace, but the output numbers were 0 against each product even though the Orders were not 0. Is there any other metric which can give me the bounce rate for materials ordered. I tried comparing with visits on the ordering page as well. However for some products no. of visits is less than the orders. I am trying to view no of instances when a product was added to a cart but not ordered.

Thank you for your help in advance!!

Thanks and Regards,

Pallavi

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Løjmann
LøjmannAccepted solution
Level 5
Apr 18, 2017 5:14 PM UTC

Hi Pallavi,

It sounds like you need to look at your implementation. Either does your implementation not set the scAdd event (named Cart Additions in the interface) or you are not using the same product name/SKU when adding and ordering.

/Løjmann

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2 replies

Løjmann
LøjmannAccepted solution
Level 5
Apr 18, 2017 5:14 PM UTC

Hi Pallavi,

It sounds like you need to look at your implementation. Either does your implementation not set the scAdd event (named Cart Additions in the interface) or you are not using the same product name/SKU when adding and ordering.

/Løjmann

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Adobe Employee
karandeeps51149Adobe Employee
Adobe Employee
Apr 20, 2017 6:39 PM UTC

Hi Pallavi ,

I will suggest you can try creating a segment with a visit container and conditions as

Cart Addition Exists

And

Order Doesnot Exisits

Apply that on product report and should give the result which you are looking for 

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