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vabeachkevin1
vabeachkevin1
Level 4
February 12, 2010
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Better error notification for Data Warehouse

  • February 12, 2010
  • 6 replies
  • 11435 views

When a Data Warehouse report fails we are not notified. We have to check the Request Manager at random times to try to see if it is still processing or if it failed. And when it did fail, we are not told why. A better error message in the UI (and sent in an email) would be useful. Also an automatic resubmit of the report if the error was not due to something on my end would be good. I obviously want the report, so I should not have to resubmit it myself.

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    6 replies

    adamgreco0
    adamgreco0
    Level 7
    February 12, 2010

    When I saw the title of this idea, I thought is said Brett Error =)

    dylanlewis
    dylanlewis
    Level 2
    February 12, 2010

    Same goes for all of the emailed reports (data extract, bookmarks, dashboards) if they fail to send there should be an error log someplace to allow the admin to troubleshoot.

    andrews4
    andrews4
    Level 2
    February 13, 2010

    agreed, wasted too much time waiting for something that ultimately does not get delivered

    alex37188
    alex37188
    February 16, 2010

    Agreed.  I already know something failed.  It would be super if I could know why.

    cjohannessen
    cjohannessen
    Level 2
    August 22, 2012

    I'd love to get an email notification if I schedule a report to an FTP location and it doesn't deliver. Having to manually check the interface and just seeing "Has Error" manually is annoying.

    Michael_au
    Michael_au
    Level 3
    May 14, 2020

    What I thought was a simple task turns into something that 3 days later are still awaiting for client care to assist with.

    Something that a simple descriptive message could have solved.

     

     

    Also can't believe that after 10 years this hasn't been addressed. Would not only make users of Data Warehouse make happier to quickly solve the issue that gave the report an error but help reduce these queries to client care. Data Warehouse could do with a UI refresh as well to make it a bit user friendly to use (i.e. bigger preview window, better UI for segment selection etc.).

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