Better error messaging. | Community
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daavq
Level 2
April 20, 2015
New

Better error messaging.

  • April 20, 2015
  • 0 replies
  • 590 views

Error messaging shoudld be improved.  It currently reads, "At the request of your organization we have disabled access to this version of reports & analytics pending administrative review.  Please log into a different version or contact your administrator for more information."  There are a few problems with this

 

1) There has been no such request from my organization.

2) it's not disabled I just need to login again

3) I am the administrator, so who should I contact?

 

This error messaging is too strongly worded and freaks out most users the first time they get it.  

 

errorMsg.jpg