Question

Audience Name coming through as Unknown

5 replies
1484 views
Translate All

Hello, I have set up some new segments in Adobe Audience Manager and set Adobe Analytics as a Destination.

They are coming through into AA, however the Audience Name is "Unknown", the Audience IDs are coming in correctly. I have done this previously and the Audience Names have appeared accurately.

Is there a reason why this would be occurring?

Analytics

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

tomwr

Level 3

@idontwanttodothis , Could you potentially be using a different report suite? Perhaps the Audience Name needs to be set up in that specific report suite.

Translate

I

idontwanttodothisAuthor

@tomwr It is the correct report suite and I can see the segments in the AAM Adobe Analytics Destination.

Translate

Jennifer_Dungan

Adobe Champion and Community Advisor

I don't have Audience Manager, but if the IDs are coming through its strange that the names are not... You should try cross posting the question here to see if anyone there has suggestions:

https://experienceleaguecommunities.adobe.com/t5/adobe-audience-manager/ct-p/adobe-audience-manager-community

Translate