Question

Audience Name coming through as Unknown

Forum|Forum|2 years ago
November 28, 2023
3 replies
1446 views

Hello, I have set up some new segments in Adobe Audience Manager and set Adobe Analytics as a Destination.

They are coming through into AA, however the Audience Name is "Unknown", the Audience IDs are coming in correctly. I have done this previously and the Audience Names have appeared accurately.

Is there a reason why this would be occurring?

Analytics

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tomwr

Level 3

@idontwanttodothis , Could you potentially be using a different report suite? Perhaps the Audience Name needs to be set up in that specific report suite.

I

idontwanttodothisAuthor

@tomwr It is the correct report suite and I can see the segments in the AAM Adobe Analytics Destination.

Jennifer_Dungan

Community Advisor and Adobe Champion

I don't have Audience Manager, but if the IDs are coming through its strange that the names are not... You should try cross posting the question here to see if anyone there has suggestions:

https://experienceleaguecommunities.adobe.com/t5/adobe-audience-manager/ct-p/adobe-audience-manager-community