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Level 2
Oct 16, 2015 2:26 AM UTC
Solved

Are alerts in Reports & Analytics THAT bad??

Maybe I'm missing something here, but I can't set actionable hourly alerts for basic metrics such as Page Views or Orders on an hourly basis. My goal is to send an email if PageViews or Orders fall below a lower hourly threshold.

The main problem is I can't specify the alert to trigger based on specific hours. My 2-5am hours will definitely have lower PVs and Orders than 2-5pm... but I can only set the alert to check for the same lower limit per every hour, and this wont do! I need to have different alerts per hour, so lets say I can set an eVar that captures the hour so I'd be able to set an alert for a specific hour... 

Now the problem becomes that I can't set an Alert to check at the end of an hour in eVars :s 

Weirdly enough, I can only set hourly alerts on a raw success event report, or a trended pageviews report of a prop value... I'm good with a lower limit Alert for PageViews if I implement a prop, but not my all important Orders, I need an evar with the hours as values. 

Whats the deal? Help!

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Gigazelle
GigazelleAccepted solution
Adobe Employee
Oct 16, 2015 2:26 AM UTC

Hate to say it, but you are correct that our hourly alerts leave quite a bit to be desired. My experience has been that all other intevals (day/week/month etc.) work fantastic though.

Here's a suggestion on the ideas exchange that I'd highly recommend upvoting and encourage your colleagues to do the same:
http://ideas.omniture.com/t5/Idea-Exchange-for-Adobe/Alerts-for-specific-hour-ranges-of-the-day/idi-p/2867

4 replies

Level 2
Oct 16, 2015 2:26 AM UTC

I've never seen an idea in the exchange be so exactly what I've wished for; thank you for posting this link! I hope people reading this can follow it and vote too!

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Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
Oct 16, 2015 2:26 AM UTC

Hate to say it, but you are correct that our hourly alerts leave quite a bit to be desired. My experience has been that all other intevals (day/week/month etc.) work fantastic though.

Here's a suggestion on the ideas exchange that I'd highly recommend upvoting and encourage your colleagues to do the same:
http://ideas.omniture.com/t5/Idea-Exchange-for-Adobe/Alerts-for-specific-hour-ranges-of-the-day/idi-p/2867

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Level 2
Oct 16, 2015 2:26 AM UTC

Thank you for digging this up! I seemed to be aghast at the moment about this... hah

Once I implement an eVar to capture time I will be able to set alerts based on the values of that evar report, giving me the ability to set different alerts per hour... but the problem is I can't set eVar reports to check for an alert at the end of an hour. 

[img]hor_alert.png[/img]

I think Reports & Analytics just isn't the tool for alerting on an hourly basis. It would be cool though!

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devinderbanga
Level 6
Oct 16, 2015 2:26 AM UTC

Hi

 

Please refer to the http://microsite.omniture.com/t2/help/en_US/sc/user/t_add_an_alert.html.

 

Regards

Devinder

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