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pariss17637334
January 16, 2020
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Alerts Disabled Before Expiration

  • January 16, 2020
  • 1 reply
  • 5432 views

My team had a series of alerts created in Adobe Analytics for basic monitoring. The user who created these alerts no longer works with us, and now Adobe says these alerts are disabled, despite their expiration date being in November. Do we need to transfer ownership of these alerts to reactivate them? What can we do to ensure alerts still work if their original creator's account is deactivated?

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Best answer by _wayne

So what has happened to the users account who has left the business? Has it been disabled or removed?

1 reply

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_wayneAccepted solution
Level 2
January 16, 2020

So what has happened to the users account who has left the business? Has it been disabled or removed?

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pariss17637334Author
January 16, 2020
Their account was disabled so they couldn't log back in, but when you look in Alert Manager they still appear as the owner.
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