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mike_vargas
mike_vargas
Level 2
Sep 13, 2016 12:07 AM UTC
Solved

After implementing DTM, some metrics seem too high

After implementing DTM on a web site, the numbers for weekly visits and weekly unique visitors seems about 2x what they should be. ie. in comparison to pre-DTM and also what would make sense based on our number of users.  Any ideas why this would happen and how to prevent it.

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TanmayMathur
TanmayMathurAccepted solution
Adobe Employee
Sep 15, 2016 6:36 AM UTC

Hi Mike, 

Have you removed the older appmeasurement code from the page after implementing analytics through DTM? It may be your page is sending 2 image requests for every hit. If that's not the case, I would request you to raise a ticket with the ClientCare and have them look at your implementation. 

I hope that helps.

Tanmay 

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1 reply

TanmayMathur
Adobe Employee
TanmayMathurAdobe EmployeeAccepted solution
Adobe Employee
Sep 15, 2016 6:36 AM UTC

Hi Mike, 

Have you removed the older appmeasurement code from the page after implementing analytics through DTM? It may be your page is sending 2 image requests for every hit. If that's not the case, I would request you to raise a ticket with the ClientCare and have them look at your implementation. 

I hope that helps.

Tanmay 

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