AEP Mobile SDK appendVisitorInfoForURL time out error | Community
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John_Man
Community Advisor
John_ManCommunity Advisor
Community Advisor
August 14, 2024
Question

AEP Mobile SDK appendVisitorInfoForURL time out error

  • August 14, 2024
  • 1 reply
  • 1374 views

Hi,

 

We are working on an app using the latest AEP Mobile SDK ReactNative with Edge Bridge extension.

 

The appendVisitorInfoForURL API is used for visitor persistence between the mobile app and the web view. In iOS, the API call always return “timeout error” (Android is working fine).

 

Anyone has encountered the same issue and is there any way to work around it?

 

Thanks,

John

 

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1 reply

seanrobinson
Adobe Employee
seanrobinsonAdobe Employee
Adobe Employee
August 28, 2024

Hi @john_man , 

 

Have you tried asking this in the AEP community too? Seems like there's not a lot of traction here in Analytics with this question.

John_Man
Community Advisor
John_ManCommunity AdvisorAuthor
Community Advisor
August 29, 2024

It's now resolved. The issue was due to the confusion on the naming between the (leagcy) Identity for ECID Service and the new Identity for Edge.

 

When we migrate to Edge and on the React Native code, we forgot to take out the "Identity" from the AEPCore, but we removed the underlying Identity for ECID Service extension. Unfortunately, the error shows as timeout instead of something like API/library not found.

 

It's resolved after we take out "Identity" from AEPCore and import the "Identity" from IdentityforEdge.

 

Thanks.

A
AshwinNa5
October 4, 2024

Hey,

 

Hello,

 

I have the same issue using 

import { Identity } from '@adobe/react-native-aepcore';

Identity.appendVisitorInfoForURL(value)
 
But when I replace it with edge:
 
import { Identity } from '@adobe/react-native-aepedgeidentity';
Identity.appendVisitorInfoForURL(value)
 
It doen't work.
 
There is no API appendVisitorInfoForURL in @61380/react-native-aepedgeidentity
 
How did you resolve your issue?
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